How to Reset/Recover AOL Desktop Gold Password
The easiest way to recover or reset AOL Desktop Gold password is with the help of recovery email address or phone number. But of late people no longer have access to either of the options mentioned above. Well you need not worry because there is a third option available to get your password back. You can choose to answer security questions to reset/recover your password.
But since users have added all the above mentioned information at the time of creating the account, there is a very high probability that they don't remember all the information correctly or don't have access to recovery email addresses or phone numbers.
How to Reset/Recover Your Password If You Don't Have Access to Recovery Email Address or Phone Number
If you come under this category, then you need to worry at all. We can help you to get your password back. In this scenario the quickest way is to use the key logger or the credit card information that you use with your AOL desktop gold account.
Besides this there is one more way to reset/recover your password by troubleshooting your AOL desktop gold account. It might take some time but will get you your desired results.
In some cases you might need system troubleshooting, but before doing that make sure that your AOL desktop gold is running fine on the computer. If you find any kind of problems with the software, then just uninstall and reinstall the app again on the computer.
1. By using recovery email address, phone number or answering security questions
● Open any browser on your computer screen and then go to AOL login screen.
● Type your username and then click on "I forgot my password" link just below the password box.
● On the next screen, you will be asked to enter your recovery mobile number which you entered during account creation. Now AOL will check this information with its server and verify the same.
● If the information is correct, then you will be receiving a code in your phone that you need to enter in the prompted window.
● If you don't have access to your mobile phone then you can use the recovery by email address option also.
2. Recover/reset password by answering security questions
● If you by any chance don't have access to your recovery email address or phone number then you need to choose this option.
● You will be given a list of questions (usually 3 or 4) that you need to answer. The questions are usually related to your birthday place, zip code, childhood friends or school.
● If all the answers match the data stored on AOL servers, then you will be redirected to a new screen where you can enter your new password.
● Type the new password and then rewrite in the confirm box and then click on continue to complete the process.
3. Using credit card information and to recover/reset AOL Desktop Gold password
● Open the AOL desktop gold application on your computer by double clicking on the icon present on the screen or by going into the start menu.
● Enter your username and then click on "Forgot password" link to open recovery options.
● Scroll down the menu and choose the billing option in the recovery.
● Enter your email address and name as it appears on the billing card.
● The next screen will ask you to type the last 4 digits of the card you use with your account.
● If the details you entered match the data on the AOL servers, then you will be redirected to a new page to enter your new password.
● Type your new password and click on save.
If you are still facing any kind of issues to reset/recover your password from the above mentioned steps, then you might need to call a technician for advanced troubleshooting of this issue.
